Outage in Confluence

Confluence presenting users with lost connection errors when attempting to edit content

Resolved Major

November 18, 2025 - Started 2 months ago - Lasted 42 minutes
Official incident page

Incident Report

We are aware of some customers being impacted by an error in Confluence while attempting to edit content stating 'We've lost our connection to you. Your changes will be saved when we reconnect. Trying to reconnect...'. Our team is investigating with urgency and will provide another update within an hour.

Components affected

Confluence View Content Confluence Create and Edit Confluence Comments Confluence Authentication and User Management Confluence Search Confluence Administration Confluence Notifications Confluence Marketplace Apps Confluence Purchasing & Licensing Confluence Signup Confluence Automations Confluence Cloud to Cloud Migrations - Copy Product Data Confluence Server to Cloud Migrations - Copy Product Data Confluence iOS App Confluence Android App

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 11/18/2025 03:35AM

Our team has been able to confirm that customers should no longer be experiencing the error while attempting to edit using Confluence.
We apologize for any inconvenience this may have caused.
This issue is now resolved.

MONITORING 2 months ago - at 11/18/2025 03:16AM

Our team has reverted a recent change that is suspected to have caused these errors, and have seen instances of these error messages to decrease. We are continuing to monitor and will update when this issue is confirmed to be resolved.

INVESTIGATING 2 months ago - at 11/18/2025 02:55AM

We are aware of some customers being impacted by an error in Confluence while attempting to edit content stating 'We've lost our connection to you. Your changes will be saved when we reconnect. Trying to reconnect...'.
Our team is investigating with urgency and will provide another update within an hour.

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