Investigating - Co-Managed Backup - Access to the cloud storage was denied tickets getting generated for Acronis backups

We are currently investigating reports of multiple tickets getting generated for Acronis backups with "Access to the cloud storage was denied" error on Co-Managed Backup. We will follow up with more information soon.

We are experiencing a possible outage at the Acronis US Cloud datacenter and that appears to be causing generation of tickets with "Access to the cloud storage was denied" error message. We will follow up with more information soon.

We are continuing to work closely with the global cloud ops team regarding this issue and trying to get it resolved at the earliest. We will update you when a new significant update is available.