Outage in ConnectWise

Investigating - SmileBack missing ticket information

Resolved Minor

March 09, 2023 - Started almost 2 years ago - Lasted about 2 hours

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Outage Details

We are currently investigating reports of ticket details missing from recently received CSAT reviews in SmileBack. We will follow up with more information soon.

Components affected

ConnectWise SmileBack, a solution

Latest Updates ( sorted recent to last )

almost 2 years ago - at 03/09/2023 07:05AM

We are currently investigating reports of ticket details missing from recently received CSAT reviews in SmileBack. We will follow up with more information soon.

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