Outage in ConnectWise
Investigating - Customer Portal Partial Outage
Resolved Major
March 21, 2023 - Started over 2 years ago
- Lasted about 4 hours
Incident Report
We are experiencing a possible issue with submitting tickets through Customer Portal that is causing a white screen. We will follow up with more information soon.
Components affected
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Latest Updates ( sorted recent to last )
over 2 years ago - at 03/21/2023 03:01PM
We are experiencing a possible issue with submitting tickets through Customer Portal that is causing a white screen. We will follow up with more information soon.
over 2 years ago - at 03/21/2023 04:43PM
We are experiencing a possible issue with Customer Portal that appears to be causing server errors for users in North America. We are attempting to restart the database in an effort to bring the application back online and users may experience the site being unavailable during this period. We will keep users updated shortly.
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