Check if ConnectWise Customer Portal is down, official outages, user-reported issues, and outages map.
ConnectWise Customer Portal is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 10 incidents for ConnectWise Customer Portal since started monitoring ConnectWise status in January 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official ConnectWise Customer Portal outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Jul 08, 2025
10:12 PM EDT
|
Minor
We are currently investigating reports of an error regarding the inability to access the PSA inst...
|
about 2 hours |
|
Oct 25, 2024
05:20 AM EDT
|
Minor
We are investigating reports of 404 Error when logging in to Customer Portal & Admin Portal for E...
|
about 3 hours |
|
Jul 18, 2023
01:29 PM EDT
|
Minor
We are currently investigating reports of users getting a 404 error on pages within the Customer ...
|
about 1 hour |
|
Jul 12, 2023
12:45 PM EDT
|
Minor
We are currently investigating reports of issues with the PSA End User Portal newly created users...
|
about 1 hour |
|
May 22, 2023
09:13 AM EDT
|
Minor
The ITBoost and End-user portal integration is offline due to a bug we identified and moved to ma...
|
2 days |
|
May 03, 2023
01:02 PM EDT
|
Minor
We are experiencing a possible issue with the Customer Portal that appears to be causing a 504 er...
|
about 2 hours |
|
Apr 12, 2023
08:46 PM EDT
|
Minor
We are currently investigating reports of users receiving a 404 error on PSA Customer Portal. We ...
|
36 minutes |
|
Mar 21, 2023
11:03 AM EDT
|
Major
We are experiencing a possible issue with submitting tickets through Customer Portal that is cau...
|
about 4 hours |
|
Mar 02, 2023
05:57 AM EST
|
Major
We are currently investigating reports of Customer Portal down. We will follow up with more infor...
|
23 minutes |
|
Feb 06, 2023
01:57 PM EST
|
Minor
A few partners are experiencing a 504 Gateway Time-out errors when the end user tries to access t...
|
about 2 hours |
See what users are saying about ConnectWise Customer Portal issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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Monitoring ConnectWise since January 2023
Customer Portal is part of ConnectWise. Check the ConnectWise's status.
1 incident in 2025
ConnectWise Customer Portal isn't down. You can check ConnectWise Customer Portal status and incident details on the top of the page. IsDown continuously monitors ConnectWise Customer Portal official status page every few minutes. In the last 24 hours, there were 0 outages reported.
ConnectWise Customer Portal is currently operational. You can check ConnectWise Customer Portal status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of ConnectWise Customer Portal being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the ConnectWise Customer Portal official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
ConnectWise Customer Portal last outage was on July 08, 2025 with the title "Investigating - [Admin Portal] [Unable to access PSA when connecting to Admin portal for On Prem]"
IsDown and DownDetector help users determine if ConnectWise is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about ConnectWise's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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