ConnectWise status updated
ConnectWise Customer Portal is working normally
This chart shows the number of user-reported issues for ConnectWise Customer Portal service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. Sign up to get alerts when ConnectWise Customer Portal is down.
See where users report ConnectWise Customer Portal is down. The map shows recent ConnectWise Customer Portal outages from around the world.
Customer Portal Outage MapTrusted by 1,000+ teams
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In the last 90 days, ConnectWise had 1 incident with a median duration of 1 hour 14 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Full incident reports for recent ConnectWise Customer Portal outages, including timelines, affected components, and resolution details.
| Title | IsDown detected At | Duration |
|---|---|---|
|
We are currently investigating reports of partners unable to log into the End User Portal. We wil...
|
Apr 14, 2026 at 03:17 PM UTC
|
about 1 hour |
|
We are currently investigating reports of an error regarding the inability to access the PSA inst...
|
Jul 09, 2025 at 02:12 AM UTC
|
about 2 hours |
|
We are investigating reports of 404 Error when logging in to Customer Portal & Admin Portal for E...
|
Oct 25, 2024 at 09:20 AM UTC
|
about 3 hours |
|
We are currently investigating reports of users getting a 404 error on pages within the Customer ...
|
Jul 18, 2023 at 05:29 PM UTC
|
about 1 hour |
|
We are currently investigating reports of issues with the PSA End User Portal newly created users...
|
Jul 12, 2023 at 04:45 PM UTC
|
about 1 hour |
|
The ITBoost and End-user portal integration is offline due to a bug we identified and moved to ma...
|
May 22, 2023 at 01:13 PM UTC
|
2 days |
|
We are experiencing a possible issue with the Customer Portal that appears to be causing a 504 er...
|
May 03, 2023 at 05:02 PM UTC
|
about 2 hours |
|
We are currently investigating reports of users receiving a 404 error on PSA Customer Portal. We ...
|
Apr 13, 2023 at 12:46 AM UTC
|
36 minutes |
|
We are experiencing a possible issue with submitting tickets through Customer Portal that is cau...
|
Mar 21, 2023 at 03:03 PM UTC
|
about 4 hours |
|
We are currently investigating reports of Customer Portal down. We will follow up with more infor...
|
Mar 02, 2023 at 10:57 AM UTC
|
23 minutes |
Trusted by 1,000+ teams
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Teams that track ConnectWise status also keep an eye on these services. Add them all to your IsDown dashboard for a single view of your dependencies.
ConnectWise Customer Portal isn't down. You can check ConnectWise Customer Portal status and incident details on the top of the page. IsDown continuously monitors ConnectWise Customer Portal official status page every few minutes. In the last 24 hours, there were 1 outages reported.
ConnectWise Customer Portal is currently operational. You can check ConnectWise Customer Portal status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of ConnectWise Customer Portal being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the ConnectWise Customer Portal official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
ConnectWise Customer Portal last outage was on April 14, 2026 with the title "Investigating - Customer Portal - Users unable to log into the End User Portal"
IsDown has tracked 11 ConnectWise Customer Portal incidents since January 2023. When ConnectWise Customer Portal goes down, incidents typically resolve within 73 minutes.
Check the ConnectWise Customer Portal status at the top of this page. IsDown combines official status page data with user reports to show whether ConnectWise Customer Portal is down for everyone or if the issue is on your end.
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor ConnectWise and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if ConnectWise is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about ConnectWise's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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