Outage in ConnectWise
Investigating - Help Desk Services | Ticket Sync Issue
Resolved Minor
February 27, 2024 - Started over 1 year ago
- Lasted about 2 hours
Incident Report
investigating Ticket Sync Issue – We're aware of a problem where tickets from partners aren't syncing with our help desk. Please use alternative support channels (Phone, Chat, or Email) for assistance.
More details will be provided as they become available.
More details will be provided as they become available.
Components affected
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Latest Updates ( sorted recent to last )
over 1 year ago - at 02/27/2024 08:08PM
investigating Ticket Sync Issue – We're aware of a problem where tickets from partners aren't syncing with our help desk. Please use alternative support channels (Phone, Chat, or Email) for assistance.
More details will be provided as they become available.
over 1 year ago - at 02/27/2024 08:28PM
A fix has been implemented and we are monitoring the results.
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