Outage in ConnectWise

Investigating - Command/ConnectWise RMM - Delay in processing tickets for ConnectWise PSA

Resolved Minor
April 26, 2024 - Started over 1 year ago - Lasted 24 minutes

Incident Report

We are currently investigating reports where the tickets generated by RMM/HelpDesk is delayed to sync with ConnectWise PSA . We will follow up with more information soon.

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Latest Updates ( sorted recent to last )
over 1 year ago - at 04/26/2024 08:35PM

We are currently investigating reports where the tickets generated by RMM/HelpDesk is delayed to sync with ConnectWise PSA . We will follow up with more information soon.

over 1 year ago - at 04/26/2024 08:46PM

We have identified the issue with delayed ticket sync for ConnectWise PSA from ConnectWise RMM and a resolution is in progress.

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