Outage in ConnectWise

Investigating - University LMS

Resolved Minor
June 17, 2024 - Started 16 days ago - Lasted about 10 hours

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Outage Details

We are currently investigating reports of the Learning Management System on the ConnectWise University is not accessible and prompting for username and password that does not comply with ConnectWise SSO.

Please note that this is only affecting the ability to take courses on the University, all other areas like User Documentation and the Virtual Community are available. The user and will prompted for a login on the University Home page and the My Learning menu items, please disregard this login. This is not your CW SSO login.

We will follow up with more information soon.
Components affected
ConnectWise University
Latest Updates ( sorted recent to last )
16 days ago - at 06/17/2024 02:21AM

We are currently investigating reports of the Learning Management System on the ConnectWise University is not accessible and prompting for username and password that does not comply with ConnectWise SSO.

Please note that this is only affecting the ability to take courses on the University, all other areas like User Documentation and the Virtual Community are available. The user and will prompted for a login on the University Home page and the My Learning menu items, please disregard this login. This is not your CW SSO login.

We will follow up with more information soon.

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