Outage in ConnectWise

Planned downtime: ConnectWise ITBoost EU Region

Resolved Maintenance
July 13, 2024 - Started over 1 year ago - Lasted about 4 hours

Incident Report

A maintenance period is scheduled for ITBoost Europe region on Saturday, July 13, from 4:30am to 8:30am CEST. During the four-hour maintenance window, users will be unable to login into ITBoost.
All functionality will return after the maintenance period is complete. Any delayed syncs will be manually kicked off once the maintenance period is complete. It is recommended to initiate data import processes after the maintenance window to avoid conflicts with system updates or downtime.
We appreciate your patience and understanding as our team works to improve our service to you. If you have any questions or concerns about this planned maintenance, please contact us at help@connectwise.com or support@itboost.com.
Components affected
ConnectWise ITBoost, a solution

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Latest Updates ( sorted recent to last )
over 1 year ago - at 07/13/2024 02:28AM

A maintenance period is scheduled for ITBoost Europe region on Saturday, July 13, from 4:30am to 8:30am CEST. During the four-hour maintenance window, users will be unable to login into ITBoost.
All functionality will return after the maintenance period is complete. Any delayed syncs will be manually kicked off once the maintenance period is complete. It is recommended to initiate data import processes after the maintenance window to avoid conflicts with system updates or downtime.
We appreciate your patience and understanding as our team works to improve our service to you. If you have any questions or concerns about this planned maintenance, please contact us at help@connectwise.com or support@itboost.com.

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