Outage in ConnectWise

Planned downtime: ConnectWise ITBoost NA Region

Resolved Major
July 13, 2024 - Started 5 months ago - Lasted about 8 hours

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Outage Details

A maintenance period is scheduled for ITBoost North America region on Saturday, July 13, from 2:30am to 10:30am EST. During the eight-hour maintenance window, users will be unable to login into ITBoost.
All functionality will return after the maintenance period is complete. Any delayed syncs will be manually kicked off once the maintenance period is complete. It is recommended to initiate data import processes after the maintenance window to avoid conflicts with system updates or downtime.
We appreciate your patience and understanding as our team works to improve our service to you. If you have any questions or concerns about this planned maintenance, please contact us at help@connectwise.com or support@itboost.com.
Components affected
ConnectWise ITBoost, a solution
Latest Updates ( sorted recent to last )
5 months ago - at 07/13/2024 06:20AM

A maintenance period is scheduled for ITBoost North America region on Saturday, July 13, from 2:30am to 10:30am EST. During the eight-hour maintenance window, users will be unable to login into ITBoost.
All functionality will return after the maintenance period is complete. Any delayed syncs will be manually kicked off once the maintenance period is complete. It is recommended to initiate data import processes after the maintenance window to avoid conflicts with system updates or downtime.
We appreciate your patience and understanding as our team works to improve our service to you. If you have any questions or concerns about this planned maintenance, please contact us at help@connectwise.com or support@itboost.com.

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