Outage in ConnectWise

New SSO Users not being added to University LMS

Resolved Minor
August 12, 2024 - Started about 1 year ago - Lasted 1 day

Incident Report

The University is experiencing an issue with newly created CW SSO users are not being added to the Learning Management System within the University. This means that they will not be available to be assigned course work. These users still have access to User Documentation. Please email education@connectwise.com if you are trying to assign training to a new user.
Components affected
ConnectWise University

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Latest Updates ( sorted recent to last )
about 1 year ago - at 08/12/2024 08:30PM

The University is experiencing an issue with newly created CW SSO users are not being added to the Learning Management System within the University. This means that they will not be available to be assigned course work. These users still have access to User Documentation. Please email education@connectwise.com if you are trying to assign training to a new user.

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