Outage in ConnectWise

Investigating - ITBoost Degraded Performance in EU

Resolved Minor
September 25, 2024 - Started about 1 year ago - Lasted about 2 hours

Incident Report

We are currently investigating reports of ITBoost with degraded performance in EU region. We will follow up with more information soon.
Components affected
ConnectWise ITBoost, a solution

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Latest Updates ( sorted recent to last )
about 1 year ago - at 09/25/2024 12:03PM

We are currently investigating reports of ITBoost with degraded performance in EU region. We will follow up with more information soon.

about 1 year ago - at 09/25/2024 01:18PM

Upon investigation, we have identified a spike for EU ITBoost resources utilization. We are working on bringing it back to normalcy.

about 1 year ago - at 09/25/2024 01:32PM

The systems are looking normal and we are monitoring the results.

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