Outage in ConnectWise

Issues with RMM Agent connectivity

Resolved Minor
September 25, 2024 - Started 3 months ago - Lasted about 1 hour

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Outage Details

We are observing some issues with the agent connectivity with the backend system which could show incorrect status for the RMM devices on the Asio Console.
This could cause devices to show offline and generate false device down alert.
Latest Updates ( sorted recent to last )
3 months ago - at 09/25/2024 03:39PM

We are observing some issues with the agent connectivity with the backend system which could show incorrect status for the RMM devices on the Asio Console.
This could cause devices to show offline and generate false device down alert.

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