Outage in ConnectWise
Getting Access Denied Error When Logging In
Resolved Minor
October 23, 2025 - Started about 19 hours ago
- Lasted about 4 hours
Incident Report
We are currently investigating reports of Access Denied Error upon logging into BrightGauge. We will follow up with more information soon.
Components affected
ConnectWise BrightGauge, a solutionNeed to monitor ConnectWise outages?
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Latest Updates ( sorted recent to last )
about 19 hours ago - at 10/24/2025 03:35AM
We are currently investigating reports of Access Denied Error upon logging into BrightGauge. We will follow up with more information soon.
about 18 hours ago - at 10/24/2025 04:33AM
We have identified the underlying issue and working on the fix. We will follow up with more information soon.
about 16 hours ago - at 10/24/2025 06:20AM
We are validating the fix before deploying to the production
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