Outage in ConnectWise
Investigating - [BrightGauge] [Zendesk integration - Limited results]
Resolved Minor
October 28, 2025 - Started 1 day ago
- Lasted about 8 hours
Incident Report
We are experiencing a possible issue with BrightGauge product specifically with Zendesk Integration that appears to be causing the Zendesk based datasets to retrieve limited amount of data. We will follow up with more information soon.
Components affected
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Latest Updates ( sorted recent to last )
1 day ago - at 10/28/2025 06:53PM
We are experiencing a possible issue with BrightGauge product specifically with Zendesk Integration that appears to be causing the Zendesk based datasets to retrieve limited amount of data. We will follow up with more information soon.
1 day ago - at 10/28/2025 10:08PM
Team moved to a zendesk integration version thats working prior this release that happened during the weekend and monitoring the syncs now!
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