Outage in ConnectWise
Investigating - BrightGauge 2FA code for log in is not getting delivered
Resolved Minor
November 06, 2025 - Started 3 months ago
- Lasted about 6 hours
Incident Report
We are currently investigating reports of 2FA code not getting delivered on BrightGauge. User trying to log in BrightGauge are not receiving the 2FA sms. We will follow up with more information soon.
Components affected
ConnectWise BrightGauge, a solutionNeed to monitor ConnectWise outages?
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Latest Updates ( sorted recent to last )
3 months ago - at 11/06/2025 08:03AM
We are currently investigating reports of 2FA code not getting delivered on BrightGauge. User trying to log in BrightGauge are not receiving the 2FA sms. We will follow up with more information soon.
3 months ago - at 11/06/2025 10:57AM
The issue related to reports of users not receiving the 2FA code when trying to log in BrightGauge has been identified and a resolution is in progress.
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