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Outage in ConnectWise

Investigating - ConnectWise PSA - Downgraded Mass Actions

Resolved Minor
February 03, 2026 - Started 2 months ago - Lasted about 17 hours

Incident Report

We are currently investigating reports of issues with performing Mass Action on ConnectWise PSA. We will follow up with more information soon.

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Latest Updates ( sorted recent to last )
2 months ago - at 02/03/2026 04:16AM

We are currently investigating reports of issues with performing Mass Action on ConnectWise PSA. We will follow up with more information soon.

2 months ago - at 02/03/2026 05:28AM

We have identified the potential issue. The New ProcRunner(Mass Actions) service is experiencing degraded performance. As a temporary workaround, please follow the steps below: Navigate to System > Setup Tables > Manage Labs, search for New ProcRunner, select it, and then inactivate it.

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