Outage in ConnectWise
504 Bad Gateway / We are Sorry Errors
Resolved Minor
May 27, 2026 - Started 4 days ago
- Lasted 12 minutes
Incident Report
Summary AI Generated
BrightGauge domains experienced 504 Bad Gateway errors and "We're Sorry" error messages for 12 minutes. The ConnectWise team identified the root cause and implemented a fix, with performance returning to normal shortly after.
We've identified an issue where BrightGauge domains began returning 504 Bad Gateway errors, also resulting in “We’re Sorry” errors. Our team has identified the issue and is actively monitoring the situation.
Components affected
ConnectWise BrightGauge, a solutionTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
4 days ago - at 05/28/2026 02:00AM
We've identified an issue where BrightGauge domains began returning 504 Bad Gateway errors, also resulting in “We’re Sorry” errors. Our team has identified the issue and is actively monitoring the situation.
4 days ago - at 05/28/2026 02:06AM
Our team has implemented a fix. We’re seeing signs of recovery and expect performance to return to normal shortly.
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