Outage in ConnectWise
Investigating - ScreenConnect Cloud Issues: Negotiating Message & SMTP Errors
Minor
March 11, 2026 - Started about 5 hours ago
Incident Report
We are currently investigating reports of EU region partners experiencing "Negotiating" from sessions. Also reports of SMTP authentication issues for ScreenConnect cloud. We will follow up with more information soon.
Components affected
ConnectWise ControlNeed to monitor ConnectWise outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
about 5 hours ago - at 03/11/2026 11:04AM
We are currently investigating reports of EU region partners experiencing "Negotiating" from sessions. Also reports of SMTP authentication issues for ScreenConnect cloud. We will follow up with more information soon.
about 3 hours ago - at 03/11/2026 01:34PM
The reports of ScreenConnect issues has been identified and a resolution is in progress.
about 1 hour ago - at 03/11/2026 03:00PM
The reports of ScreenConnect EU cloud performance and SMTP has been identified and a resolution is in progress.
Latest ConnectWise outages
Investigating - RMM "check for updates" - 5 days ago
Stop wasting hours on 'is it us or them?'
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
