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Outage in ConnectWise

Investigating - ScreenConnect Cloud Single Host Outage

Resolved Major
April 08, 2026 - Started about 9 hours ago - Lasted 44 minutes

Incident Report

Summary AI Generated

ConnectWise Control experienced a major outage affecting ScreenConnect cloud instances in the Canada region, preventing users from loading their instances. The service disruption lasted 44 minutes while the team investigated the issue. The incident was resolved after investigation and remediation efforts.

We are currently investigating reports of ScreenConnect cloud instances unable to load in Canada region. We will follow up with more information soon.
Components affected
ConnectWise Control

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Latest Updates ( sorted recent to last )
about 9 hours ago - at 04/08/2026 06:14PM

We are currently investigating reports of ScreenConnect cloud instances unable to load in Canada region. We will follow up with more information soon.

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