Outage in ConnectWise
Investigating - ScreenConnect Cloud Outage
Resolved Major
April 10, 2026 - Started 24 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
ConnectWise Control experienced a major outage where ScreenConnect cloud instances were receiving "Negotiating" errors, preventing users from establishing remote connections. The CloudOps team investigated the issue, which lasted approximately 1.1 hours before being resolved.
We are currently getting reports of ScreenConnect cloud instances receiving "Negotiating" errors. We will follow up with more information soon while CloudOps Team is investigating.
Components affected
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Latest Updates ( sorted recent to last )
24 days ago - at 04/10/2026 02:35PM
We are currently getting reports of ScreenConnect cloud instances receiving "Negotiating" errors. We will follow up with more information soon while CloudOps Team is investigating.
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