Outage in ConnectWise
Investigating - ScreenConnect Cloud Outage
Resolved Major
April 10, 2026 - Started 3 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
ConnectWise Control experienced a major outage where ScreenConnect cloud instances were receiving "Negotiating" errors, preventing users from establishing remote connections. The CloudOps team investigated the issue, which lasted approximately 1.1 hours before being resolved.
We are currently getting reports of ScreenConnect cloud instances receiving "Negotiating" errors. We will follow up with more information soon while CloudOps Team is investigating.
Components affected
ConnectWise ControlTrusted by 1000+ teams
Need to monitor ConnectWise outages?
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the moment something breaks.
Ready to take control?
Start Free Trial
No credit card required
Set up in 2 minutes
14-day free trial
Latest Updates ( sorted recent to last )
3 days ago - at 04/10/2026 02:35PM
We are currently getting reports of ScreenConnect cloud instances receiving "Negotiating" errors. We will follow up with more information soon while CloudOps Team is investigating.
Latest ConnectWise outages
Investigating - Limited Exchange Impact - 3 days ago
Investigating -RMM Patching Policy Disruption - 4 days ago
Investigating - RMM Patching Policy Disruption - 4 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
