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Outage in ConnectWise

Investigating - Customer Portal - Users unable to log into the End User Portal

Resolved Minor
April 14, 2026 - Started about 8 hours ago - Lasted about 1 hour

Incident Report

Summary AI Generated

ConnectWise's End User Portal experienced login issues that prevented partners from accessing the system for 1.2 hours. The company identified the root cause and implemented a fix to restore normal portal functionality.

We are currently investigating reports of partners unable to log into the End User Portal. We will follow up with more information soon.
Components affected
ConnectWise Customer Portal

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Latest Updates ( sorted recent to last )
about 8 hours ago - at 04/14/2026 02:51PM

We are currently investigating reports of partners unable to log into the End User Portal. We will follow up with more information soon.

about 7 hours ago - at 04/14/2026 03:56PM

We've identified the cause of the End User Portal issues and are working on a fix.

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