Outage in ConnectWise
Investigating - SIEM and MDR Reporting
Resolved Minor
April 29, 2026 - Started 27 days ago
- Lasted about 19 hours
Incident Report
Summary AI Generated
ConnectWise experienced issues with SIEM and MDR report access through the platform sub-menu for 18.7 hours. Users were unable to access reports through the normal interface but could still retrieve them via the alternative Reports > BrightGauge pathway. The incident affected ConnectWise MDR (EDR) and SIEM components while the team investigated the root cause.
We’re currently seeing issues when accessing SIEM and MDR reports directly from the platform sub‑menu. These reports are accessible via Reports > BrightGauge.
Our team is investigating the root cause and will share updates as they become available.
Our team is investigating the root cause and will share updates as they become available.
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Latest Updates ( sorted recent to last )
27 days ago - at 04/29/2026 05:53PM
We’re currently seeing issues when accessing SIEM and MDR reports directly from the platform sub‑menu. These reports are accessible via Reports > BrightGauge.
Our team is investigating the root cause and will share updates as they become available.
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