Outage in ConnectWise
Reports and Dashboards | 504 Errors - Accounts Not Loading
Resolved Minor
May 04, 2026 - Started about 2 hours ago
- Lasted 24 minutes
Incident Report
Summary AI Generated
ConnectWise experienced degraded performance affecting BrightGauge accounts in the North America region, causing 504 errors and preventing reports and dashboards from loading properly. The incident impacted BrightGauge, a ConnectWise solution, for 24 minutes. The service team actively investigated and resolved the performance issues.
We are currently experiencing degraded performance affecting BrightGauge accounts in the North America region. Our team is actively investigating and will share updates as they become available.
Components affected
ConnectWise BrightGauge, a solutionTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
about 2 hours ago - at 05/04/2026 02:13PM
We are currently experiencing degraded performance affecting BrightGauge accounts in the North America region. Our team is actively investigating and will share updates as they become available.
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