Outage in ConnectWise
Monitoring - ScreenConnect Sign-in Errors
Resolved Minor
May 20, 2026 - Started 3 days ago
- Lasted 8 minutes
Incident Report
Summary AI Generated
ScreenConnect Cloud Account Administrators experienced sign-in errors and intermittent login disruptions for 8 minutes. The issue affected ConnectWise Control services, causing latency and authentication problems for administrators attempting to access their accounts. Engineering identified the root cause and implemented a fix to resolve the login disruptions.
We’re addressing an issue impacting sign-ins for ScreenConnect Cloud Account Administrators. Engineering has identified the root cause and is actively implementing a fix. Partners may experience intermittent latency or login disruptions for Cloud Account Administrators.
Components affected
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Latest Updates ( sorted recent to last )
3 days ago - at 05/20/2026 02:52PM
We’re addressing an issue impacting sign-ins for ScreenConnect Cloud Account Administrators. Engineering has identified the root cause and is actively implementing a fix. Partners may experience intermittent latency or login disruptions for Cloud Account Administrators.
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