Outage in ConnectWise
Investigating - ScreenConnect Cloud Login Issues
Resolved Major
June 19, 2026 - Started about 12 hours ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
**ConnectWise ScreenConnect Cloud experienced a major login outage lasting approximately 1.8 hours**, during which cloud-hosted partners were unable to authenticate into their instances, receiving "Invalid Credentials" errors. The issue affected the ConnectWise Control component, blocking user access to remote support sessions. The incident was investigated and resolved within the timeframe noted.
We are currently investigating reports of ScreenConnect Cloud partners unable to log into their instances. Attempting to connect and receiving Invalid Credentials message. We will follow up with more information soon.
Components affected
ConnectWise ControlTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
about 12 hours ago - at 06/19/2026 04:38PM
We are currently investigating reports of ScreenConnect Cloud partners unable to log into their instances. Attempting to connect and receiving Invalid Credentials message. We will follow up with more information soon.
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