Scheduled & Manual Reports Not Being Sent

We are currently investigating an issue impacting Scheduled Reports in Reports & Dashboards across the NA region. As a result, some scheduled & manually sent reports are not being delivered as expected. Our teams are actively engaged and treating this with high priority. We understand the impact this may have on your business and will provide updates as soon as more information becomes available.

Our teams continue to investigate the issue affecting scheduled & manually sent report delivery in the NA region. We recognize the disruption this is causing and are working urgently to identify the root cause and restore normal functionality. Thank you for your patience while we work towards a resolution.

The issue impacting scheduled & manually sent report delivery in the NA region has been resolved, and we're closely monitoring all processes. All scheduled reports should begin operating normally, and any delayed reports are being delivered. We sincerely apologize for the disruption and appreciate your patience throughout this incident.