Outage in ConnectWise
Investigating - ScreenConnect Single Host Cloud Outage - US Northeast Region
Resolved Major
August 28, 2026 - Started 5 days ago
- Lasted about 5 hours
Incident Report
Summary AI Generated
**ConnectWise ScreenConnect Cloud Outage – US Northeast Region** ConnectWise ScreenConnect Cloud instances in the US Northeast region experienced a major outage lasting approximately 5 hours, rendering affected cloud instances unavailable. The root cause was identified and a resolution was put in place. ConnectWise Control was the affected component throughout the incident.
We are currently investigating reports of ScreenConnect Cloud instances are down. We will follow up with more information soon.
Components affected
ConnectWise ControlTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
5 days ago - at 08/28/2026 02:19PM
We are currently investigating reports of ScreenConnect Cloud instances are down. We will follow up with more information soon.
5 days ago - at 08/28/2026 03:06PM
The reports of ScreenConnect cloud outage in Northeast region has been identified and a resolution is in progress.
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