Outage in ConnectWise
Investigating - ScreenConnect Cloud Outages In Canada Region
Resolved Major
October 29, 2026 - Started 6 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
**ConnectWise ScreenConnect Canada Region Outage** ConnectWise ScreenConnect cloud instances in the Canada region experienced a major outage, preventing instances from loading. The Cloud Ops team identified the root cause within approximately 25 minutes and began remediation. The incident lasted roughly 1.2 hours, affecting ConnectWise Control users in the impacted region.
We are investigating reports of ScreenConnect instances not loading. Cloud Ops team is working to identify and resolve impacted instances.
Components affected
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Latest Updates ( sorted recent to last )
6 days ago - at 10/29/2026 03:23PM
We are investigating reports of ScreenConnect instances not loading. Cloud Ops team is working to identify and resolve impacted instances.
6 days ago - at 10/29/2026 03:48PM
The reports of issue impacting ScreenConnect instances has been identified and a resolution is in progress.
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