Outage in ConnectWise
Help Desk Services – Email Delivery Disruption
Resolved Major
October 30, 2026 - Started 4 days ago
- Lasted 3 days
Incident Report
Summary AI Generated
**ConnectWise Help Desk Services – Email Delivery Disruption** ConnectWise experienced a major outbound email delivery failure affecting Help Desk Services, lasting over 75 hours. The disruption was caused by a Spamhaus blocklist listing, which prevented outbound communications while inbound email continued to function normally. Corrective configuration changes were implemented, with teams actively working to complete resolution of the Spamhaus listing.
We are experiencing an issue currently affecting outbound Help Desk email communications. Inbound email services remain available and continue to operate as expected.
Corrective configuration changes have been implemented, and our teams are actively working to resolve the remaining Spamhaus listing.
While we do not yet have a confirmed ETA for resolution, we will provide further updates as progress is made.
Corrective configuration changes have been implemented, and our teams are actively working to resolve the remaining Spamhaus listing.
While we do not yet have a confirmed ETA for resolution, we will provide further updates as progress is made.
Components affected
ConnectWise Help Desk Services™Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
4 days ago - at 10/30/2026 04:59PM
We are experiencing an issue currently affecting outbound Help Desk email communications. Inbound email services remain available and continue to operate as expected.
Corrective configuration changes have been implemented, and our teams are actively working to resolve the remaining Spamhaus listing.
While we do not yet have a confirmed ETA for resolution, we will provide further updates as progress is made.
Latest ConnectWise outages
Investigating - x360Recover - SYD Replibit Vaults - about 9 hours ago
Investigating - x360Recover - Replibit Vaults - 5 days ago
x360 Recover File Browser Degredation - 5 days ago
Investigating - ConnectWise Home - issue with login - 12 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
