Outage in Contentful
Daily audit logs outage
Resolved MinorIncident Report
Summary AI Generated
Contentful experienced a 13.5-hour outage affecting daily audit logs, with a minor side effect of missing actor details (email, username) in real-time audit logs, though the logs themselves remained operational with userId intact. EU regions were confirmed unaffected. The issue was identified and resolved by August 28, 2026, with daily audit logs returning to normal delivery.
Our monitoring systems have detected an outage of daily audit logs we're investigating the nature and the cause of the outage and we'll update this incident as we have more details. There is minor side effects on real time audit logs in terms of actor details (email, username) missing but the log's themselves are intact, including userId and they remain operational.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 08/28/2026 05:50AM
The issue is resolved and audit logs are delivered as expected again.
IDENTIFIED
5 days ago - at 08/27/2026 04:28PM
We've identified the issue and are working to resolve the daily audit logs for today, we've also confirmed that EU is unaffected.
INVESTIGATING
5 days ago - at 08/27/2026 04:26PM
Our monitoring systems have detected an outage of daily audit logs we're investigating the nature and the cause of the outage and we'll update this incident as we have more details. There is minor side effects on real time audit logs in terms of actor details (email, username) missing but the log's themselves are intact, including userId and they remain operational.
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