Contentstack Outage History

Contentstack experienced a full outage in the AWS EU region lasting 1.3 hours, affecting all services including Content Delivery API, Content Management API, Web Application, and other core components. The issue was caused by a problem with the ingress controller during an AWS EKS Kubernetes cluster upgrade, which disrupted traffic routing across the region. The engineering team identified the root cause, implemented a fix to restore traffic routing, and resolved the incident after monitoring for stability.

Contentstack's Azure EU region experienced intermittent issues with single and bulk publishing/unpublishing, releases, search, entries, and webhooks for 12 minutes. Customers observed delays in seeing entries reflected on the entry list page and experienced delays or loss of webhook invocations. The incident was resolved after implementing a fix and monitoring the results.

Contentstack experienced a service disruption in the Microsoft Azure North America region lasting 1.4 hours, causing service unavailability and API errors for users. The outage affected multiple services within the region while the engineering team investigated and worked to identify the root cause. The issue was successfully mitigated and all systems returned to normal operation, with continued monitoring to ensure stability.