Outage in ControlUp
Azure Virtual Desktop Scout is failing
Resolved Major
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Outage Details
Components affected
ControlUp Backend ServicesLatest Updates ( sorted recent to last )
A new hive version has been released into Production to address the Azure Virtual Desktop Scout failures. Scouts running from Cloud Hives are already using the new hive version. For scouts running from Custom Hives, please download the 1205 version from your Scoutbees web console and upgrade your current custom hives.
The Dev team has identified the issue and is producing an updated build to address the Azure Virtual Desktop scout connection issue. We will provide another update as soon as we have validation that the new build is ready for production release.
We are currently investigating an issue with Scoutbees Azure Virtual Desktop Scout.
This scout is failing in both Cloud and Custom Hive methods.
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