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Outage in ControlUp

Automated Reports Not Delivered

Resolved Minor
July 29, 2025 - Started 9 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue where ControlUp for VDI automated reports are not being delivered.

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 07/29/2025 12:57PM

This incident has been resolved.

MONITORING 9 months ago - at 07/29/2025 12:55PM

The fix has been deployed, and delayed reports have been re-generated and delivered.

IDENTIFIED 9 months ago - at 07/29/2025 12:51PM

The issue has been identified and a fix is being applied. Once deployed, all reports for the last few days will be sent to recipients.

INVESTIGATING 9 months ago - at 07/29/2025 12:12PM

We are currently investigating an issue where ControlUp for VDI automated reports are not being delivered.

Latest ControlUp outages

DEX Access Issue - about 1 month ago
Tenant stability issue - about 2 months ago
Tenant Unavailable Error - 3 months ago

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