Outage in Convercent
IM-890 Issue Manager and Disclosure Manager Loading Issues
Resolved Major
December 11, 2024 - Started 11 months ago
Official incident page
Official incident page
Incident Report
Users may be unable to load the Issue Manager or Disclosure Manager within the Convercent platform. The impact is specific to customers hosted on the Prod-EU environment.
We’re investigating the issue and will provide an update as soon as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 12/11/2024 04:36PM
Corrective actions have been deployed and after a period of monitoring, we've confirmed the resolution of this incident.
If you are still experiencing issues, please contact our support teams quoting IM-890.
Root cause analysis investigations have been initiated and an RCA will be provided.
INVESTIGATING
11 months ago - at 12/11/2024 12:56PM
Users may be unable to load the Issue Manager or Disclosure Manager within the Convercent platform. The impact is specific to customers hosted on the Prod-EU environment.
We’re investigating the issue and will provide an update as soon as possible.
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