Outage in Convercent

IM-890 Issue Manager and Disclosure Manager Loading Issues

Resolved Major
December 11, 2024 - Started 5 months ago
Official incident page

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Outage Details

Users may be unable to load the Issue Manager or Disclosure Manager within the Convercent platform. The impact is specific to customers hosted on the Prod-EU environment. We’re investigating the issue and will provide an update as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 12/11/2024 04:36PM

Corrective actions have been deployed and after a period of monitoring, we've confirmed the resolution of this incident.

If you are still experiencing issues, please contact our support teams quoting IM-890.

Root cause analysis investigations have been initiated and an RCA will be provided.

INVESTIGATING 5 months ago - at 12/11/2024 12:56PM

Users may be unable to load the Issue Manager or Disclosure Manager within the Convercent platform. The impact is specific to customers hosted on the Prod-EU environment.

We’re investigating the issue and will provide an update as soon as possible.

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