Check if Convercent is down, recent outages, user-reported issues, and outages map.
Convercent is working normally
Last checked from Convercent's status page a few minutes ago
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 48 incidents since started monitoring Convercent status in January 2025. We collect data from 4480+ services, and normalize the data to give you a clear picture of the impact of the outage.
about 2 months ago · lasted 20 days
The automated line testing system Convercent/EQS uses to monitor phone-line uptime identified that our Sudan based shared telephony line is no longer active. This issue is our team's number one priority to resolve as we understand its impact on yo...
2 months ago · lasted 38 minutes
We are actively investigating an issue impacting email delivery for a subset of emails for the Convercent EU Application. Once we have identified and resolved the cause of this issue, we will provide an update to this status. We apologize for any ...
8 months ago · lasted 39 minutes
We are aware of an issue that is preventing users from accessing SFTP functionality in both the EU and US Production environments. This may impact the ability to transfer files, automate data exchanges, or integrate with external systems relying o...
We've tracked and collected 48 incidents since started monitoring Convercent status
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Convercent isn't down. You can check Convercent status and incident details on the top of the page. IsDown continuously monitors Convercent official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Convercent is currently operational. You can check Convercent status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Convercent being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Convercent official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Convercent last outage was on July 24, 2025 with the title "Sudan - Call Center Shared Line Down"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Convercent and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Convercent with maximum flexibility
IsDown monitors Convercent for major outages. A major outage is when Convercent experiences a critical issue that severely affects one or more services/regions. When Convercent marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Convercent status page for minor outages. A minor outage is when Convercent experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Convercent status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Convercent publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Convercent and all their 17 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Convercent and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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