Outage in Convercent
Reporting Service Data Refresh Delay
Resolved MinorIncident Report
Summary AI Generated
The Convercent Insights Reporting Service experienced a data refresh delay lasting approximately 9.25 days, during which the reporting service remained accessible but displayed stale data. The issue affected the Reporting component, preventing up-to-date data from being reflected in reports. The incident was resolved on September 3, 2026.
We are experiencing a delay with the Convercent Insights Reporting Service data refresh. The reporting service is accessible, but reporting data will be stale until we restore the refresh cycle. We will update this page as soon as the data refresh is restored.
Components affected
Convercent Reporting Convercent Reporting Convercent Reporting Convercent ReportingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 09/03/2026 09:14PM
This incident has been resolved.
INVESTIGATING
29 days ago - at 08/25/2026 03:05PM
We are experiencing a delay with the Convercent Insights Reporting Service data refresh. The reporting service is accessible, but reporting data will be stale until we restore the refresh cycle. We will update this page as soon as the data refresh is restored.
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