The Convercent EU application experienced intermittent impairment due to a database service issue, affecting EU Production, Reporting, and SMTP Services for approximately 20 hours. The incident was investigated and fully resolved, restoring normal service operations.
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The issue impacting the Convercent EU Database service has been resolved, and the service is fully operational. We apologize for any inconvenience this has caused.
We are actively investigating, an issue regarding the Database service of the Convercent EU Application. Once we have identified and resolved the cause of this issue, we will provide an update to this status. We apologize for any inconvenience this has caused.
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