Ketch status updated
Ketch is working normally
This chart shows the number of user-reported issues for Ketch service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Ketch is down. The map shows recent Ketch outages from around the world.
Ketch Outage MapIn the last 90 days, Ketch had 2 incidents (1 major outage and 1 minor incident) with a median duration of 68 hours 33 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check Ketch status history below. IsDown detects when Ketch is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
Summary
We are experiencing processing delays in Marketing Preferences workflows due to unusually...
|
Dec 05, 2025 at 08:26 AM UTC
|
6 days |
|
We're experiencing an elevated level of errors since 10:11 AM Pacific and are currently looking i...
|
Nov 21, 2025 at 06:46 PM UTC
|
about 2 hours |
|
We experienced elevated API error rates due to a distributed denial-of-service (DDoS) attack. Mi...
|
Sep 03, 2025 at 05:05 AM UTC
|
about 4 hours |
|
At 9:30 AM Pacific Time, we observed elevated errors for some components within the Ketch Applica...
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Aug 20, 2025 at 04:30 PM UTC
|
about 2 hours |
|
At 6:10 AM Pacific Time, an increased incidence of API errors was observed concerning DSR request...
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Aug 20, 2025 at 01:00 PM UTC
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about 6 hours |
|
The issue has been identified and engineers are working on restoring service.
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Jun 02, 2025 at 07:43 PM UTC
|
about 5 hours |
|
Between 18:58 and 19:34 PDT on May 12, a small subset of customers experienced elevated API error...
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May 13, 2025 at 01:58 AM UTC
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8 days |
|
Between 17:28 and 19:00 PDT on Tuesday, April 22, a small subset of customers experienced elevate...
|
Apr 23, 2025 at 12:28 AM UTC
|
about 15 hours |
|
We're experiencing an elevated level of API errors and are currently looking into the issue.
|
Apr 17, 2025 at 12:48 AM UTC
|
about 3 hours |
|
On Saturday, October 21st, at 11:50 AM Pacific, Ketch encountered an incident that caused a degra...
|
Oct 21, 2023 at 06:50 PM UTC
|
2 days |
Check if any Ketch component is down. View the current status of 7 services and regions.
| Component | Status | Details |
|---|---|---|
| API status | OK | View details |
| CDN status | OK | View details |
| Consent Experience status | OK | View details |
| Console status | OK | View details |
| Ketch Website status | OK | View details |
| Package Repository status | OK | View details |
| Privacy Portal status | OK | View details |
IsDown has monitored Ketch continuously since October 2025.
We monitor Ketch's official status page across 15 components organized into 7 groups. IsDown interprets Ketch statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if Ketch is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Ketch status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks Ketch's status page every few minutes, across all 15 components. We combine official status data with user reports to detect when Ketch is down, often before the vendor announces it.
When Ketch status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks Ketch official status page for major/minor outages or downtimes. A major outage is when Ketch experiences a critical issue that severely affects one or more services/regions. A minor incident is when Ketch experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Ketch outage, we send you an alert and update your dashboard and status page.
Ketch and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Ketch status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Ketch publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Ketch and all their 15 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Get started in minutes. Monitor all your critical services from one place.
IsDown checks the status of over 5,450+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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Looking for Ketch outage alerts like Downdetector? IsDown monitors Ketch's official status page for verified incident data, not just user reports. Know exactly when Ketch is down, which components are affected, and when service health is restored. Here's why official Ketch status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official Ketch status page monitoring. Know when Ketch is down with real time incident details. | ||
| Monitor 5,450+ services including Ketch in a single dashboard. | ||
| Instant Ketch outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Ketch official status plus user reports for early outage detection. | ||
| Maintenance feed for Ketch | ||
| Granular alerts filtering by Ketch components and regions. |
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Ketch isn't down. You can check Ketch status and incident details on the top of the page. IsDown continuously monitors Ketch official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Ketch is currently operational. You can check Ketch status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Ketch being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Ketch official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Ketch last outage was on December 05, 2025 with the title "Processing delays for Marketing Preferences workflows"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Ketch and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Ketch is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Ketch's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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