Outage in Convercent
IM-949 SFTP Functionality Issues
Resolved MinorIncident Report
We are aware of an issue that is preventing users from accessing SFTP functionality in both the EU and US Production environments. This may impact the ability to transfer files, automate data exchanges, or integrate with external systems relying on SFTP connections.
Our teams are actively investigating the issue, and we will provide further updates as soon as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 02/06/2025 08:56PM
Corrective actions have been deployed and after a period of monitoring, we've confirmed the resolution of this incident.
If you are still experiencing issues, please contact our support teams quoting IM-949.
IDENTIFIED
about 1 year ago - at 02/06/2025 08:35PM
We are aware of an issue that is preventing users from accessing SFTP functionality in both the EU and US Production environments. This may impact the ability to transfer files, automate data exchanges, or integrate with external systems relying on SFTP connections.
Our teams are actively investigating the issue, and we will provide further updates as soon as more information becomes available.
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