Outage in Conviva

Pulse 1min Data dip on Video

Resolved Minor

May 25, 2025 - Started 11 months ago - Lasted 1 day
Official incident page

Incident Report

Conviva Operations is aware of the dip in data from 03:28 - 03:38 UTC. The system is currently stable and our engineering team is working on the possibility of repairing the data at the earliest. We will keep you posted on the progress. Areas affected include: Historical For further information please see Conviva Status Page Best regards, Conviva Support Services

Components affected

Conviva Historical

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/26/2025 05:29AM

This Incident has been resolved. Data dip has now recovered.

MONITORING 11 months ago - at 05/25/2025 10:02AM

The data repair job currently under progress. We are expecting it to be completed in 18-24hrs and will continue to share updates on the progress. Thanks

IDENTIFIED 11 months ago - at 05/25/2025 05:54AM

The data repair job for the above incident will begin shortly. We are expecting it to be completed in 18-24hrs and will continue to share updates on the progress. Thanks

INVESTIGATING 11 months ago - at 05/25/2025 04:03AM

Conviva Operations is aware of the dip in data from 03:28 - 03:38 UTC. The system is currently stable and our engineering team is working on the possibility of repairing the data at the earliest. We will keep you posted on the progress.

Areas affected include: Historical

For further information please see Conviva Status Page

Best regards,
Conviva Support Services

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