Outage in Conviva
VSI - Historical data gap on march 13th between 10:00 –12:00 UTC
Resolved MinorIncident Report
We are currently observing a historical data gap between 10:00 am –12:00 pm UTC on march 13th for multiple customers. This issue is only visible on the Pulse dashboard when the date range includes March 13–14 and the granularity is set to 1 hour.
Our team is actively backfilling the data. We will provide an update once the backfill is complete. Live data and all other date ranges are not affected
Components affected
Conviva HistoricalTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/14/2026 08:01AM
Backfill has been completed and the data gaps are no longer visible
INVESTIGATING
about 2 months ago - at 03/14/2026 07:30AM
We are currently observing a historical data gap between 10:00 am –12:00 pm UTC on march 13th for multiple customers. This issue is only visible on the Pulse dashboard when the date range includes March 13–14 and the granularity is set to 1 hour.
Our team is actively backfilling the data. We will provide an update once the backfill is complete. Live data and all other date ranges are not affected
Latest Conviva outages
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Historical - 9 days ago
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VSI Viewer Module Intermittent Issue - about 1 month ago
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