Outage in Conviva

API errors with 500 response code

Resolved Minor

November 25, 2025 - Started about 2 months ago - Lasted 29 minutes
Official incident page

Incident Report

We are currently aware of the ongoing discrepancy to Conviva API services. Our team is actively working towards the resolution and restoration of this service. Thank you

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 11/25/2025 02:45PM

This issue is now resolved

INVESTIGATING about 2 months ago - at 11/25/2025 02:25PM

We are currently aware of the ongoing discrepancy to Conviva API services. Our team is actively working towards the resolution and restoration of this service. Thank you

INVESTIGATING about 2 months ago - at 11/25/2025 02:25PM

We are currently aware of the ongoing discrepancy to Conviva API services. Our team is actively working towards the resolution and restoration of this service. Thank you

Latest Conviva outages

DPI service degradation. - 13 days ago

VSI: Spike in Metrics - 29 days ago

VSI - Data Dip noticed from around 04:15 UTC on 21 December 2025. - about 1 month ago

Conviva Critical Incident Awareness Notification - about 1 month ago

Historical - about 1 month ago

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