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Outage in Conviva

Data dips in VSI Trends

Resolved Minor
December 19, 2025 - Started 4 months ago - Lasted about 6 hours
Official incident page

Incident Report

Hello Team, We are currently aware of the dips visible in pulse between 5:28 UTC - 5:38 UTC. Our engineering is currently investigating on this, and we will share updates as soon as we have more information. Thank you for your understanding
Components affected
Conviva Historical

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 12/19/2025 01:57PM

This incident has been resolved. We are beginning repair for the dips in Pulse. This will take ~20 hours.

INVESTIGATING 4 months ago - at 12/19/2025 08:30AM

Hello Team, We are currently aware of the dips visible in pulse between 5:28 UTC - 5:38 UTC. Our engineering is currently investigating on this, and we will share updates as soon as we have more information. Thank you for your understanding

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