VSI - Data Dip noticed from around 04:15 UTC on 21 December 2025.

Our Engineering and Operations team has fully restored our VSI service, and the traffic is currently stable now. We are keeping a close eye on the system. We are actively working on the required data repair, and we will provide the completion timeline and extent of the repair. With that, we are closing the P0 and proceeding with the highest priority data repair.

To our Valued Customers:

Conviva Operations is aware of the ongoing data dip visible in Pulse UI and is currently investigating towards a resolution.

Areas affected include: Real-Time and Historical data
For further information please see Conviva Status Page

Best regards,
Conviva Support Services

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For assistance, please contact support@conviva.com