Outage in Conviva

VSI: Spike in Metrics

Resolved Minor
December 26, 2025 - Started 5 days ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently investigating a timely limited spike in startup, abandonment and other related metrics between 2025-12-26 3:48 - 4:45 UTC. This issue was regional-specific to the US as we do not have any impact on our EMEA or APAC customers. We are still investigating and monitoring but at this point in time metrics have normalized. We are not observing any impact since, but we are closely monitoring our systems for any further impact and while getting additional information about the root cause.
Components affected
Conviva Historical

Need to monitor Conviva outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 12/26/2025 03:16PM

This incident has been resolved.

INVESTIGATING 5 days ago - at 12/26/2025 01:34PM

We are continuing to investigate this issue.

INVESTIGATING 5 days ago - at 12/26/2025 08:57AM

We are currently investigating a timely limited spike in startup, abandonment and other related metrics between 2025-12-26 3:48 - 4:45 UTC.
This issue was regional-specific to the US as we do not have any impact on our EMEA or APAC customers. We are still investigating and monitoring but at this point in time metrics have normalized.
We are not observing any impact since, but we are closely monitoring our systems for any further impact and while getting additional information about the root cause.

Latest Conviva outages

VSI - Data Dip noticed from around 04:15 UTC on 21 December 2025. - 11 days ago
Conviva Critical Incident Awareness Notification - 11 days ago
Historical - 11 days ago
Data dips in VSI Trends - 12 days ago
VSI - Historical data discrepancy - about 1 month ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook