Outage in Conviva
Login Issues
Resolved MinorIncident Report
We are currently investigating an issue with logging in to Pulse. If a user is trying to login, they may see intermittent errors. Subsequent re-tries can allow access.
If users are already logged in, this will not affect them.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 06/22/2026 10:41PM
Pulse login services are fully restored.
IDENTIFIED
about 1 month ago - at 06/22/2026 10:06PM
We have narrowed the login issues to a service interruption with Okta, which is used for authentication into Pulse. We are following up with them closely to insure this service is restored as soon as possible. If a user is trying to login, they may see intermittent errors. Subsequent re-tries can allow access.
If users are already logged in, this will not affect them. This issue does not affect Pulse data.
INVESTIGATING
about 1 month ago - at 06/22/2026 09:46PM
We are currently investigating an issue with logging in to Pulse. If a user is trying to login, they may see intermittent errors. Subsequent re-tries can allow access.
If users are already logged in, this will not affect them.
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