Outage in Copado Solutions
GitHub Authentication Issue
Resolved MinorIncident Report
Summary AI Generated
A subset of Copado customers experienced Git authentication errors when committing or promoting components, caused by an upstream GitHub service incident. The issue affected Copado's CI/CD pipeline functionality for approximately 3.2 hours. The incident was resolved once GitHub restored their service and Copado confirmed no further occurrences.
We are currently investigating an issue impacting a subset of customers who are experiencing Git authentication errors when committing or promoting components.
Our engineering team is actively working to identify the root cause and restore normal functionality as quickly as possible. We will continue to provide updates as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 07/21/2026 01:11PM
We have determined that there were no additional occurrences in the last hour. This incident has been resolved.
MONITORING
5 days ago - at 07/21/2026 12:09PM
GitHub's status has been updated to indicate that the incident is resolved. We will monitor for now and update this incident to Resolved once we have confirmed that full functionality is restored.
IDENTIFIED
5 days ago - at 07/21/2026 10:46AM
We have identified that the Git authentication errors impacting customers are related to an ongoing GitHub service incident: https://www.githubstatus.com/
We are monitoring closely and will update this status when more information is available.
INVESTIGATING
5 days ago - at 07/21/2026 09:58AM
We are currently investigating an issue impacting a subset of customers who are experiencing Git authentication errors when committing or promoting components.
Our engineering team is actively working to identify the root cause and restore normal functionality as quickly as possible. We will continue to provide updates as more information becomes available.
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