Outage in Copado Solutions
Copado API authentication failed. Server response was: 401
Resolved MinorIncident Report
Summary AI Generated
**Copado API Authentication Failure – August 21–22, 2026** A Salesforce platform degradation invalidated active Refresh Tokens, causing authentication failures and blocking Copado deployments across the CICD and Data Deploy Service components for approximately 7.9 hours. Affected users were required to re-authenticate their Copado credentials to generate new Refresh Tokens and retry any failed jobs. The incident was fully resolved once no further occurrences were detected over a one-hour monitoring window.
We are currently tracking Salesforce service degradation impacting org authentication and Copado deployments. We are monitoring the situation closely and will provide further updates as they become available. Check status.salesforce.com for additional details.
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 08/22/2026 02:16AM
We have determined that there were no additional occurrences in the last hour. This incident has been resolved.
MONITORING
13 days ago - at 08/21/2026 09:57PM
The Salesforce degradation invalidated active Refresh Tokens, causing Copado jobs to lose access to their connected orgs. To restore functionality, please perform the following steps:
1. Re-authenticate your Copado user credentials to generate new, valid refresh tokens.
2. Retry any failed Copado jobs.
If you continue to experience any issues after re-authenticating, please reach out to our support team for assistance.
INVESTIGATING
13 days ago - at 08/21/2026 06:24PM
We are currently tracking Salesforce service degradation impacting org authentication and Copado deployments. We are monitoring the situation closely and will provide further updates as they become available. Check status.salesforce.com for additional details.
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