Outage in Core Practice

Elevated level of application errors

Resolved Minor
August 15, 2024 - Started 5 months ago - Lasted 2 days
Official incident page

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Outage Details

We have recently migrated all our users to new servers to improve performance and security. However, some customers using older versions of Core Practice Bridge may experience elevated errors when connecting. We are aware of the situation and are here to help. Please create a ticket to book a meeting with one of our agents for a Bridge update, or use live chat if the issue is urgent. Thank you for your understanding.
Components affected
Core Practice Application
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 08/16/2024 11:04PM

This incident has been resolved.

INVESTIGATING 5 months ago - at 08/15/2024 12:34AM

We have recently migrated all our users to new servers to improve performance and security. However, some customers using older versions of Core Practice Bridge may experience elevated errors when connecting.

We are aware of the situation and are here to help. Please create a ticket to book a meeting with one of our agents for a Bridge update, or use live chat if the issue is urgent.

Thank you for your understanding.

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